Privacy

Privacy Policy

How we collect, use, and protect your information when you use our website and book a ride with us.

Last updated: July 2026

Who we are

Marsa Reef Taxi is a transportation service based in Marsa Alam, Red Sea, Egypt. This policy explains what information we collect through this website, why we collect it, and the choices you have — including about cookies and advertising.

Information we collect

When you submit a booking request or contact form, we collect the details you provide, which may include:

  • Your name and phone number (WhatsApp)
  • Your email address, if provided
  • Trip details — pickup/drop-off location, date, time, passenger count, and any notes you add
  • Your selected site language and general technical information (such as IP address and browser type) collected automatically by our server

How we use your information

We use the information you provide to:

  • Prepare your trip quote and coordinate your booking via WhatsApp or phone
  • Respond to inquiries sent through our contact form
  • Improve our website and understand which pages and services visitors find useful
  • Measure the performance of our Google Ads advertising, where you've allowed it (see Cookies below)

We do not sell your personal information to third parties.

Cookies we use

Cookies are small files stored in your browser. We use two kinds:

  • Essential cookies — used to remember your selected language and to protect our forms from spam and abuse (CSRF protection). These are always active, as the site cannot function properly without them.
  • Advertising cookies — set by Google Ads to measure which ad clicks lead to a booking, phone call, or WhatsApp message, and to show you relevant ads afterward. These are only set after you accept them in our cookie banner.

You can accept or decline advertising cookies at any time using the "Cookie Settings" link in our website footer.

Google Ads & advertising

We use Google Ads to advertise our services and measure results. If you arrive at our site from a Google ad and accept advertising cookies, Google may record that your visit, WhatsApp click, phone click, or booking followed that ad. This helps us understand which ads are effective — it does not give us access to your Google account or any information beyond what you submit to us directly. You can review or opt out of personalized advertising at any time in your Google Ad Settings.

Sharing your information

We share information only where necessary to run our service:

  • WhatsApp — when you book or inquire, your message is sent to our team via WhatsApp, which is operated by Meta and governed by its own privacy policy.
  • Google — limited, cookie-based conversion data as described above, only with your consent.

Data retention

We keep booking and contact records for as long as needed to provide our service, respond to your inquiry, and meet basic business record-keeping needs. You can ask us to delete your information at any time using the contact details below.

Your rights

You can ask us at any time to access, correct, or delete the personal information we hold about you, or ask what we have on file. To do so, or with any privacy question, contact us at marsareeftaxi@gmail.com.

Children's privacy

Our website is intended for adults arranging travel and is not directed at children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time as our website or services change. The date at the top of this page shows when it was last revised.

Contact us

Questions about this policy or your information? Reach us at marsareeftaxi@gmail.com or via WhatsApp.

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